I arrived home last night to find myself locked out of my apartment. This is particularly noteworthy because I live by myself and have 2 deadbolts on my door.
One can only be locked from the outside with a key. The other has a punch code, so I don’t ever need a key.
So.
I typically use the top deadbolt with the punch code. It’s also a standard lock on all the units in my building, so when building maintenance comes around, they can just unlock that bolt.
Except I didn’t request any maintenance.
Apparently there was a water leak somewhere and they were trying to trace the pipes and find out where the leak originated from. This meant that the building engineers had to go check an entire tier of apartments and that was why the mean front desk lady couldn’t call and let me know that there were going to be people in my apartment.
She would have had to make 16 phone calls. 16! She can’t handle that. I work out in the world, so I should know what it’s like. She’s fielding phone calls, signing for packages, answering the door… All from a desk. With a phone! She just can’t be expected to be able to call each person like that.
16.
Really?
She said the engineers were supposed to leave a note, but I looked and there was no note. So she kept trying to blame them. “Oh, well, I will speak with the building manager about that, then. They really should leave a note.” Really? They should leave a note, but you can’t be expected to call me?
Then, she said that it was policy for the engineers to “secure the unit.” They lock all the locks that they have keys for. But when I got home, I first noticed that someone had been there because when I went to unlock the top lock, I turned it and nothing happened. I thought maybe, somehow, I forgot to lock the door on my way out that morning. But then the other deadbolt was locked.
So, if their claim was that it was policy to secure the unit, mine was left unsecured. Then she claimed that if they had locked the top lock and not the bottom, I could complain too. They just can’t be expected to know which locks people use. I should really carry all my keys with me at all times.
Right.
That’s what the evening woman at the desk said. Right before she told me it would cost $60 to have the engineer come back out to get my key out of the master box.
I laughed. Hysterically, and a smidge maniacally.
Then she said the building manager would be back for the board meeting that evening and I could wait for her because she has access too. Like I have a choice?
So, the building manager came in and got my key for me… along with a piece of advice that I should carry my keys with me. I took my keys and walked away.
I just don’t think I should have to carry keys for a lock I don’t use. I also don’t think people should be barging into my home unannounced.
I like my apartment… and it’s not like I could afford to sell my place right now anyway. But I cannot convey how much I hate the people here. Hate.